Our customers are the reason for our continued success. Please let us know how we can assist you.
For further questions and information feel free to contact us.
- Toyota Center Direct Mail
1510 Polk Street Houston, TX 77002
- Phone: 713.758.7200
- Fax: 713.758.7315
Toyota Center Box Office Hours
- Monday through Friday: 9:00 a.m. – 6:00 p.m.
- Saturday during team seasons (Rockets): 10:00 a.m. – 3:00 p.m. (or until event conclusion on event days
- Saturday (summer hours): Closed except for event days
- Call 866-446-8849 for summer hours.
- Sunday: Closed (Open at noon on event days)
Toyota Center Email
Individual Ticket Orders
- Purchase At Venue Box Office: 1510 Polk St., Houston, TX 77002
- Purchase By Website: HoustonToyotaCenter.com
- Purchase/Contact By Phone: 1-866-4HOUTIX (1-866-446-8849)
- Call Center Hours Of Operation: 8am to 10pm CST (7 days a week)
- Contact Us Via Email: [email protected]
- Flash Seats Related Question: 1-888-416-7328
Season Ticket or Group Sale Orders
- Toyota Center Events: 713-758-7200
- Houston Rockets: 713-627-DUNK (713-627-3865)
Have A Question About Your Tickets And Event Is Today?
Email us at [email protected] (format below). PLEASE NOTE: Same day emails will be answered 2-4 hours within receipt of email. All other emails will be answered within 72 hours of receipt.
Please Format “Same Day As Event” Emails As The Following:
- Subject Field: Date of Event & Event Name
- Body: First Name, Last Name – Order # Contact # And Question/Concern
Have A Customer Service Issue And At An Event?
For your Customer Services needs while at an event at Toyota Center, text TCHELP to 59925.